Real warranty, honored locally.

Every new product sold by Qabassat Computers is covered by a manufacturer warranty that we administer ourselves — you don't ship to a remote RMA centre and wait weeks for a response. You bring it (or send it) to us, and we handle it from there.

If the manufacturer covers it, you don't pay. If the manufacturer doesn't, we give you a transparent repair quote before any work begins.

Warranty length depends on the manufacturer. Typical periods:

• Laptops & desktops: 12 months (some brands 24 months)
• Monitors: 24 months
• Components (CPU, GPU, RAM, SSD): 24–60 months
• Peripherals (keyboards, mice, headsets): 12 months
• Printers: 12 months (excluding consumables)
• Batteries & power adapters: 6–12 months

The exact period for your specific product is shown on the product page and on the warranty card included with your purchase.

The warranty covers manufacturing defects:

• Failure of components that should not have failed in normal use
• Dead pixels above the manufacturer's threshold
• Premature battery failure
• Firmware or build-quality issues

The warranty does not cover:

• Liquid damage, drops, or other accidental damage
• Damage from unauthorized repair or modification
• Cosmetic wear and tear
• Consumables (ink, toner, paper, thermal paste)
• Theft, loss, or fire

For accidental damage, our hardware repair team can give you a no-obligation quote.

1. Email repair@qabassat.computer or visit our Hamra showroom with your order reference and a description of the issue.
2. We diagnose within 24 hours (no charge for warranty diagnosis).
3. If the issue is covered, we either repair, replace, or refund — whichever is fastest for you.

Most warranty repairs are completed within 5–7 business days.

For paid repairs (out-of-warranty or accidental damage work), we offer a 90-day repair warranty: if the same issue recurs in that window, we re-do the work at no charge.